Warranty
Warranty Duration: This product is warranted to the original consumer purchaser for a period of one (1) year from the original date of purchase.
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Warranty Coverage: The product is warranted against the manufacturer’s defective material or workmanship. This warranty is void if the product has been damaged by accident, unreasonable use/misuse, neglect, improper service, commercial use or repairs by unauthorized personnel or other causes not arising out of defects in the manufacturer’s materials or workmanship. This warranty does not extend to any units which have been used in violation of written instructions in the User Guide, units that have been used to violate any state or federal laws or to units that have been altered or modified or to damaged products or parts that have the serial number removed, altered, defaced, or rendered illegible.
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Warranty Disclaimers: This warranty is in lieu of all warranties expressed or implied and no representative or person is authorized to assume for EcruHerb.com any other liability in connection with the sales of our products. There shall be no claims for defects or failure of performance or product failure under any theory of tort, contract or commercial law including, but not limited to, negligence, strict liability, breach of warranty and breach of contract.
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Warranty Performance: During the above one-year warranty period, a product with a defect will be either repaired or replaced with a reconditioned comparable model when the product is returned to EcruHerb.com. The repaired or replacement product will be in warranty for the balance of the one year warranty period.
Shipping Policy
Delivery Time: Orders are typically delivered within 5-9 business days.
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Carriers: We use UPS and USPS for shipping to ensure reliable and timely delivery.
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Costs: Shipping costs are included in the total price of your order.
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Return Policy
Customer Responsibility: Returns must be initiated and paid for by the customer. Please ensure the returned items are packaged securely to prevent any damage during transit.
Payment Methods
Credit/Debit Cards: We accept all major credit and debit cards for your convenience. PayPal: Securely process your payment using your PayPal account. Klarna: Take advantage of flexible payment options with Klarna, allowing you to pay over time.
